Custom Foot Orthotics

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Custom Foot Orthotics

An assessment for a referral for foot orthotics is typically 45 to 60 minutes.

  • Your custom foot orthotics are medical devices that are uniquely designed for your feet and footwear to address your medical needs.
  • Orthotics are based on the clinical assessment findings and orthoses design by Brad Gibbs, our Canadian Certified Pedorthist.
  • They can be made to fit into most footwear including athletic shoes, dress shoes, safety footwear and some sandals.
  • They are made from a plaster cast, foam impression or a 3D digital scan of your feet
  • Ortho-Kinetics established the [Brad’s was the] first on-site lab in Cambridge (1990), and in 2017 became an industry leader in 3-D CAD/CAM technology and casting techniques.
  • With a fully equipped lab on site, we continue to deliver the highest quality product, using proven state-of-the-art technology, best clinical practices and current knowledge.


Knee Health

Ankle Health

Foot Health

How does it work?

Feet are complicated structures with 26 bones, 33 joints, 107 ligaments and 19 muscles. Think of your feet as a well tuned orchestra working to create a wonderful symphony with every step you take. And every step is 1.5 to 3 times your body weight, 6000 plus steps per day. It’s no wonder that poor alignment, increased activity or excess weight can lead to injury.

Step 1


  • Call us or book a pedorthic assessment on line
  • An orthotic assessment typically takes 30 to 45 minutes
  • If you have shorts, bring them(we also have shorts at the clinic)
  • Bring 2 or 3 pairs of the shoes you wear most often, for work and play
  • Bring your prescription if you have one and x-ray CD or report

step 2


  • Review of your condition and history of injury and discuss your x-ray or MRI results
  • Examine your muscle strength, structural alignment, joint ranges of motion and how you walk ( gait assessment )
  • Answer any questions you may have relating to your foot or lower limb condition
  • Discuss the various orthotic options, cast your feet in either plaster, foam or 3D laser scan
  • Recommend or fit footwear
  • Provide strengthening exercises, stretches or referral to complementary health professionals

step 3


  • Typically, you will receive your orthotics in about 2 weeks
  • Within a few weeks of wearing them, your feet or legs should be feeling less pain
  • If necessary, we’ll have you come back for a follow up
  • Follow ups are for further modifications, and/or to review exercises and stretches, and footwear recommendations
  • At any point in the future, we encourage you to return for any necessary adjustments and service the orthotics if necessary

Frequently Asked Questions

– Custom foot orthoses cost $550 for adults and $450 for children
– Additional pairs ordered within a year(without another consult appointment) are $350 as we are able to use the same 3D mold
– There is no HST on foot orthoses as they are prescribed medical devices

– The fee is $80 but this fee is included in the cost of foot orthoses if they are ordered within a month of the assessment

– Many extended health insurers cover most of the cost
– You will likely need a prescription from an MD and we will gladly provide an estimate(predetermination) before you purchase anything

– Most insurers require the invoice to be fully paid and the orthotics dispensed before they will reimburse
– Some insurance companies to allow for assignment of benefits and we can help you with investigating this

– You should always consult your physician to discuss treatments
– Many people benefit from orthotics to relieve foot pain, knee and low back pain
– Orthotics support your arches, improve alignment, helping to relieve pain and make it easier to move with comfort and confidence

– The lifespan of an orthotic varies from patient to patient but generally last 2-4 years
– The lifespan is dependent on materials used, activity level, lifestyle and medical condition
– How long a pair of orthotics last should not be measured by when they look worn out but by how long they meet the foot’s changing need for support
– If symptoms return, it is a good idea to have your orthotics re-evaluated and your feet reassessed

Ready to Get Started

Request An appointment

Assessments are typically 30 to 60 minutes. Bring your footwear you work in and what you where after work, bring shorts, and the prescription from your referring medical professional if you have one.

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